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About Your Stay


Whether you are visiting for a brief appointment, a day of testing, an extended stay or simply to offer your support as a visitor, we know you may have questions. We’ve prepared answers to many frequently asked questions in order to make planning your visit easier.


Upon Admission

  • Provide your nurse with your contact information including mobile phone number.
  • Make sure you sign all consent forms.
  • Notify your insurance company of your child’s admission.

Ask Questions

  • Prior to your visit, write down any questions you may have that you wish to discuss with the nurse or doctor.
  • Have your questions ready when you see your doctor.
  • Make sure you understand the answers you are given, and write them down.

Participate in Your Child’s Care

  • Tell your nurses about your child’s likes and dislikes (e.g., food preferences).
  • Ask the nurses what you can do to help your child.

Be With Your Child

  • Talk to your nurses about staying overnight.
  • Ask family and friends to help take care of things at home so you can be with your child in the hospital.

Let Your Children Know What is Happening

  • Tell your child ahead of time about tests and treatments. Remember, your child looks to you for honesty and reassurance.
  • Tell your child’s siblings what is happening. Let them visit and encourage them to talk about their feelings.


  • Please check with your nurse about specific sleeping arrangements for the unit.
  • For the ICU and critical care areas, you may be able to stay overnight at the nearby Ronald McDonald House .
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